For non-perishable commodities, respective brand
owners will be responsible for the quality of product.
The perishable commodities displayed on the site and the actual products
delivered will be similar and may not be exact replicas as these items are hand-made
and can vary. However, in all such cases the quantity specified in the order will
be provided as desired.
If ordered flowers / cake /sweets / chocolates are not available in the
respective city or town, we shall deliver alternate flowers / cake /sweets
of desired quality and equal to (or greater than) order value.
Delivery schedule varies between same day delivery to delivery within three
business days depending on the destination city or town. In all major cities
we can deliver on the same day and within three business days in all other places.
If the desired delivery date is not available in the order, then order shall be
delivered within 1 business day for class 'A' cities and 3 business days for class
'B' cities of receipt of the order (Refer locations
for more details).
5. Delivery of
certain branded items may not be possible/delayed under certain un-controllable
circumstances such as product is not available in the market or discontinued by
the manufacturer. In such cases, similar product, nearest to the description shall
be delivered. Conformance would be seeked from the customer for the same through
e-mail. However, if there is no responce from the customer within 24 hrs., it
shall be assumed that s/he has agreed to the delivery of the alterante product.
No claim of whatsoever nature under any circumstances will be tenable other
than the claim for 100% refund of payment made. All such claims if any,
are to be raised within 24 hours of delivery /non-delivery.
The owner of the site retains the right to refuse any order unconditionally.
All claims are subject to the jurisdiction of Court at Bangalore, India
Request for cancellation of confirmed order can be made up to 1 day prior
to the delivery date. You can send cancellation request at firstname.lastname@example.org.
If the shipping address is incorrect and recipient is also un-reachable
OR if no one is available to accept the delivery of the perishable
gift item (when delivery attempt is made) then in such cases the order will be assumed
as executed & no refund will be made.
While placing an order, please provide us with the following information
for delivery at Hotel / Hospital.
address of the hotel.
number of the hotel.
of Tour company, if applicable.
address of the hospital.
number or name.
address of recipient with phone number.
If there is no one available at the shipping address (to accept
the delivery of your order) at the time of delivery, the order will not be considered
late. Hence in such cases, no refunds, cancellations, liability can be made.
If the recipient has not checked in at the hotel on the delivery date,
the order will be left at the reception & the order will
be assumed as executed. If the person has checked out of the hotel
by delivery date, the order will be assumed as executed & no refund will be
made in such cases.
If bangaloreonlinemall is unable to deliver your order, then complete
refund will be made. We shall not be liable for any
other charges, loss of profits, emotional stress or any other liability
etc. caused due to non-delivery.
Quantities/ sizes specified on the site are indicative in nature and
hence there can be slight variations in the delivered item, depending on the availablity
of the gift items.
has taken every care for the accuracy of the information provided in the site.
It has exercised due diligence in providing the latest products/information. However,
Flower Plaza or its employees or its affiliates are not responsible for the loss
or damage caused to any of the users due to the information inadvertently provided
in the site. Discount
Offers, if any are not applicable on Gift Coupons.
The delivered item for the
product categories 'Watches' and 'Apparels' may/ may not be exact replica of the
images shown on the website (depending on the availability of the ordered gift
item). Hence in such a case the delivered gift item for these 2 product categories
(i.e. Watches and
Apparels) shall be similar/ close-replica to the image shown for the ordered
delivery of gift items to Wedding Ceremonies/ Mariage Halls, we may not be able
to assure the delivery to the bride and/or bride-groom because of non-accessability
of our delivery team to the couple. However, we shall ensure that the delivery
is made to one of the responsible member of host. Also, if possible we shall provide
you with the name of the recipient through our order confirmation mail.
19. Genunity of information & interest of